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Africom launches new satellite product

Givemore Nyanhi

...users association urges corporate world to take social responsibility seriously

INFORMATION communication and technology company, Africom, launched its newest product “Afrisat” that is expected to revolutionise internet, intranet, e-mail and data transfer between users.

“Afrisat” offers connectivity through the Very Small Aperture Terminal (VSAT) network. Paul Chiobvu, Africom chief operating officer, said the new system would cater for the obvious gaps in the provision of information and communication services.

“ There were obvious gaps in our business environment because the services were not available, or they were available but inadequate and sometimes not reliable.”

He said the entrance of the new product, that will have a satellite earth station in the capital Harare, had the ability to effectively reach out to remote and isolated areas across the nation.

“ Afrisat has the capacity to provide services to most sectors of the economy such as agriculture, mining and tourism that have all been undergoing changes. New mines are being opened, vast lands are being opened up for agriculture and tourism when it recovers will need advanced communication systems when the tourists start coming.”

The new product will enhance internal connectivity and branch connectivity, premises connectivity and allow communication in isolated areas of the nation where the satellite dishes are in place. Africom was formed in 1994 as a small communication company that provided communication services such as network audits, design and consultancy services.

In 1998, it became the first company in Zimbabwe to acquire a Wireless Communication System and in 2001, it was also among the first companies to be granted a licence by Posts and Telecommunications Regulatory Authority of Zimbabwe (Potraz) to provide national and international data services Last year saw the company consolidating its participation in the sector through the introduction of a fibre optic network and wireless broadband technology. Other traditional players in the information and communication sector in the country include mobile and telecommunications providers Econet, Telecel and Netone as well as Celsys.

Boyman Moncana, Africom chairman, speaking at the same occasion, said the company would continue to research and invest in communication technology to subsist in the current economic challenges the company is facing.

“ We will also take part in infrastructure development to participate in regional and international markets to leverage our national economic growth. Afrisat is in the interests of national economic development and security.” Besides being used in communication the new product is used by mostly military personnel in most developed countries because of its advanced security features. Rueben Gwatidzo, president of the Telephone Users Association (TUA) said the association welcomed the contributions that many people continue to make towards changing the quality of communication and information.

He said the provision of communication services such as “Afrisat” would also go towards increasing foreign currency inflows in the country. He was however quick to point out that the users of the new services should have easy, reliable and affordable services.
In the past few months some mobile phone service providers attracted negative media attention for what users termed ‘ high and unreasonable tariff charges ‘.
The situation has been ameliorated to a large extent but isolated cases of high tariff charges still occur albeit on a smaller scale.

Gwatidzo said: “ Day in and day out we see the tariff charges increasing. In some cases we don’t get connectivity, we don’t communicate, the phone keeps on ringing, but the charges don’t stop coming.” He said communication companies needed to take up corporate social responsibility seriously.

“ Mobile phone and other communication users should come together and form a smart partnership. Users, service providers and government should all come together. There should be service level agreements that have penalties for failure to deliver. Let’s remove barriers for those who can deliver. Lets have standards so that those who fail to deliver are thrown out.” The revolution in the information communication and technology sector really began in the early nineties with the liberalisation of the economy under the aegis of Esap. The liberalisation allowed the private sector, mostly the indigenous and formerly disadvantaged, to participate in the wealth creation process in virtually all sectors of the economy.

Hence, the rapid growth was not only evident in the technology sector alone, but was also a reality in the financial services sector.
While the seeming boom of the financial services sector appears to have come to a rude halt, the expansion of the information communication sector appears to be scaling new ground.

Potraz was formed in 2000, at the height of the technology expansion, through a statutory instrument to regulate the sector. The authority regulates the services provided not the technology, at least according to a Potraz official.

“ We regulate services not technology because it is changing rapidly therefore we cannot catch up with it. What we can do is licence the services.” The official said Africom’s new product would allow advanced communication in the rural areas joining other companies like the Zimbabwe Electricity Supply Authority (Zesa) that is currently promoting the rural electrification programme.

27 June 2004 The mirror.

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