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E-commerce The Secretary’s Business tool

E-commerce has become an integral part of modern business transactions, and presents an exciting alternative to the traditional business models. Advances in information technology have resulted in businesses opening up markets and trading communities on the web.

The web itself has attracted a great deal of attention in recent years, perhaps significantly in the influential business world. Reporting on the web is currently fascinating to readers and listing of web addresses is useful to customers and companies as it is the beginning of interaction between the two parties.

What is e-commerce? Electronic commerce as it is fully known is a facility where buyers and sellers meet on a common market and trade electronically. Driven by increased competition in many industrial and consumer markets some corporate companies and small companies have moved away from the conventional trading markets to set up the virtual markets on the web where they can interact with their customers worldwide.

In the Zimbabwean scenario many companies are still to explore electronic commerce. The financial sector though is one industry which has made significant strides in making the Internet a place were their clients can transact.

These are exciting advances in telecommunications and Zimbabwe is beginning to capture the essence of the facility. The facility is destined to expand in many sectors of the economy in line with the globalization concept taking place world wide as the world becomes one big market place.

E-commerce allows both consumer and industrial consumers to access a host of products from the web and make electronic payments for the products they have acquired. Companies set up or are in the process of setting infrastructure that their customers can use to carry out transactions on the web. Customers can transfer funds, make payments, write cheques, talk with electronic tellers (where they are always first in time.) and see bank manager for additional requests, complaints and general feedback.


Africom is helping the community to get involved in e-business by rolling a network. This is essentially a platforvfcx m where companies who want to venture into e-commerce have a chance to do so. Some companies have already started engaging in e-commerce using the platform provided by Africom. This facility will allow companies in every.htmlect of the economy to get involved in e-commerce in carrying out their day today business.


Customers using e-commerce for purchasing of commodities have access to a lot of benefits. They do not have to go to shopping malls for their shopping, they can order and transact from the comfort of their homes. There is a wide selection of goods available from many different suppliers so you can choose the best and most reasonably priced product much more easily. In addition, the transition to a cashless society is much easier when trading on the Internet. Everyone can be using electronic cards.


The Africom broadband platform will make available a whole range of services that are important to make e-commerce a reality in Zimbabwe. Africom has made investments in telecommunications infrastructure as well as preparing a platform where everyone everywhere can be networked and trade on the web effortlessly.

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