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Communications in Africa

Impact and Dynamics

According to reports from International Telecommunication Union (ITU) Africa has made great strides in information and communication development with year 2000 proving a watershed as mobile and Internet connectivity surpassed the fixed line services. The growth in telephone networks was largely fuelled by mobile cellular communications. The change was so rapid that it caught many by surprise and opened up many opportunities.

The ITU, headquartered in Geneva, Switzerland is an international organization through which governments and the private sector coordinate global telecom networks and services. It is the leading publisher of telecommunication technology, regulatory and standards information.

Countries that had more mobile than fixed line subscribers increased from 2 in 1999 to 17 in 2000 states the report. Sector liberalization by governments has seen competition opening up and innovative new products being introduced by most operators in the telecommunications industry.

Regulatory instruments were the main barriers for development of the sector. The deregulation of the industry in mobile telecommunications and public data networks has seen more players play the game. This has opened up job opportunities and triggered economic growth in the sector.

Internet connectivity and its use in Africa continue on an upswing with shared facilities such as Internet cafes becoming main access methods. All the African nations are now connected to the Internet. South Africa the continent's IT powerhouse started the trend in November 1991 and the last country to get connected was Eritrea a year ago.

At the start of 2001 Africa had an estimated 4,4 million Internet users with more than half in South Africa and just 1.3 million from other sub-Saharan countries. To arrive at the accurate figures at the moment is difficult because the continent is lacking enough market surveys in telecommunications.

Telecom growth in Africa is being hampered by lack of infrastructure especially in rural arears. Not only infrastructure to set up the telecom services but also the skilled human resources to educate people about using computers and telephones in general. Lack of personal computer manufacturers has also hindered the growth of the industry. Africa does not boast of computer manufacturers. This means all new computers are imported, raising prices and making it generally unaffordable for the average person.

Not enough effort has been done to explore the manufacturing of cheap personal computers. Only Gambia has been successful in recycling used computers.

The poor infrastructure in Africa makes the cost of connecting to the Internet generally high. This further makes the service unaffordable in light of our low per capita incomes.

Internet users who use the dial-up method have to pay telephone charges making it exorbitant for the average man in Africa. Bandwidth prices are high in Zimbabwe and Africa because of the lack of good infrastructure. In many instances, as was the case in Zimbabwe there is one provider of services who is controlled and protected by the government. Demand will therefore be higher than supply leading to a supplier's market where customers are subjected to the inadequacies and inefficiencies of the single operator.

The structures that are 'widely' available are for voice communication so the market is left with no option but to use the dial-up method of connecting to the Internet. The ITU states that Africa has 0.15% of total Internet users in the world. This is a low figure considering the size of the continent and the number of inhabitants.

The liberalization of the telecommunications sector by the government has led to companies setting up infrastructure to operate public data networks. Africom the first private company to be awarded such a licence, as well as other players are focused on developing first class infrastructure to improve communications in Africa.

The governments in Africa need to take a more active role in IT and enabling communications especially for educational institutions. Most primary and secondary schools in Zimbabwe are not connected to the Internet. It is amazing to note that even some institutions of higher leaning do not have networks yet. This market (students) has the highest number of Internet users. The educational facilities should by now be using or introducing e learning to students who cannot attend lessons everyday or are in remote areas.

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